Technician Support

Duties:

• Develop good relationships with new and existing customers.
• Deliver first class customer service at all times on site and over the phone.
• Deal with customer enquiries by phone, remote access and email .
• Experience with using Technical support tools
• Inform customers on the technical benefits of our products.
• Support sales and technical managers
• Deliver on site training to clients
• Ability to work well with suppliers and distributors
• Ability to work on your own initiative
• Ability to work in a flexible working environment

Requirements:

• 2- 3 years experience in a technical support environment
• Experience working with various window operating systems
• Needs to be willing to travel within Ireland for work
• Needs to be willing to travel outside of Ireland for training
• Good communication and organization skills
• Ability to be able to work on their own or with colleagues
• Flexible attitude to work

If you have an interest in working with a young dynamic company please send your cv to info@timeworks.ie