News Article

22 Nov

We are Hiring

Timeworks are looking for an Installation & Support Technician to join our team in the new year. If your looking for a change and want to work in a young fast moving environment and love a challenge, contact us  . All interested applicants should send their CV to info@timeworks.ie . Applicants must have at least 2 -3 years experience in a similar role.

Duties:

  • Carry out the installation of hardware and software products
  • Provide product training and support
  • Provide product advice and best practice implementation
  • Develop good relationships with new and existing customers.
  • Deliver first class customer service at all times on site or remotely.
  • Skills to be able to deliver remote works
  • Deal with customer queries by phone, remote access or email .
  • Experience with using Technical support tools
  • Inform customers on the technical benefits of our products.
  • Support sales and technical managers
  • Ability to work well with suppliers, distributors and colleagues
  • Ability to work on your own initiative
  • Ability to work in a flexible working environment
  • Ability to be able to articulate clearly, day to day with customers and colleagues

Requirements:

  • 2- 3 years experience in a technical support environment
  • Excellent English written & spoken
  • Experience working with various window operating systems
  • A good knowledge of the workings of networks, routers and IT architecture
  • Needs to be willing to travel within Ireland for work
  • Needs to be willing to travel outside of Ireland for training when applicable
  • Excellent communication and organization skills
  • Needs to be a self starter but also able to work within a team,
  • Quick thinker and troubleshooter
  • Flexible attitude to work
  • Experience of installing/maintenance of electronic hardware devices in a customer environment an advantage

Driving license :Full and clean driving license

Salary: depending on experience and suitability.

Access to company vehicles

All equipment provided to fulfill job

Bonus

Full Training will be given to the successful candidate

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